bt678's Privacy Policy
Your personal information is completely safe with us. Here is a full explanation of how bt678 collects, stores, and protects your data.
The bt678 platform places the highest importance on your privacy. This Privacy Policy ("Policy") describes how bt678 collects your personal information, how it is used, who it may be shared with, and what your rights are. By using our services, you accept the terms of this Policy.
This Policy applies to all bt678 services — including our website, mobile platform, customer support, and communication channels. We are committed to ensuring that your information is always processed in a lawful, fair, and transparent manner.
As used in this Policy, "personal information" means any information that can directly or indirectly identify you — such as your name, contact details, payment information, and activity history.
bt678 collects only the personal information necessary to provide our services. We do not collect unnecessary information and do not process any sensitive data without your consent.
Identity Information
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- Occupation and nationality (where required)
Financial Information
- Payment method details (bKash, Nagad, Rocket, bank)
- Transaction history and amounts
- Deposit and withdrawal records
- Bank account verification information
Activity Information
- Gaming history and preferences
- Login times and session details
- Bonus and promotion usage records
- Customer support contact history
Technical Information
- IP address and device type
- Browser and operating system information
- Cookies and tracking technology data
- Page visit information and navigation patterns
bt678 uses your information only for specific, legitimate purposes. Each purpose is clearly described below:
| Purpose | Details | Legal Basis |
|---|---|---|
| Account Management | Registration, verification, and account security | Performance of contract |
| Transaction Processing | Completing deposits and withdrawals securely | Performance of contract |
| Customer Service | Providing support via 24/7 live chat and email | Legitimate interest |
| Fraud Prevention | Detecting and preventing suspicious activity | Legitimate interest and legal obligation |
| Responsible Gaming | Identifying potentially problematic gaming behaviour | Legitimate interest |
| Communications | Important updates, security alerts, and offer information | Consent |
| Service Improvement | Improving platform performance and user experience | Legitimate interest |
We do not sell your information to any third party. We do not share your information with other companies for marketing purposes without your consent.
bt678 may share your information with third parties only in specific circumstances and to a limited extent. In each case we ensure that the third party follows appropriate data protection standards.
- Payment Providers: Financial information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared only with the relevant payment service.
- Legal Obligations: Information may be disclosed in response to a court order, regulatory authority directive, or a lawful request from a law enforcement agency.
- Service Providers: Minimal information may be shared with trusted partners for technical services, security verification, and customer support.
- Fraud Prevention: Necessary information may be verified in accordance with industry standards to ensure the safety of online gambling.
- Third-Party Marketing: Your information will never be shared with any advertiser or third-party marketing company.
- Data Sale: bt678 never sells or exchanges your personal information.
bt678 uses cookies and similar technologies to improve your user experience and ensure the platform functions correctly. Cookies are small text files stored on your device that help us remember your preferences and track your visits.
Essential Cookies
Required for the basic functionality of the platform. These cannot be disabled.
Analytics Cookies
Collect site usage statistics to help improve our services.
Functional Cookies
Used to remember your preferences and settings.
Security Cookies
Help prevent fraud and unauthorised access.
You can control or delete most cookies by changing your browser settings. However, disabling essential cookies may affect some core functionality of bt678.
bt678 uses multiple layers of security in line with industry standards to keep your personal and financial information safe. Our security infrastructure is continuously updated to ensure protection against the latest threats.
- SSL/TLS Encryption: All data transferred between your browser and our servers is protected with 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — it is stored only as an encrypted hash.
- Access Controls: Staff have access only to the information necessary to carry out their responsibilities.
- Regular Security Audits: Our systems undergo regular security testing to identify and address vulnerabilities.
- Data Backups: Your information is regularly backed up in a secure and encrypted manner.
- Fraud Monitoring: Our systems are monitored 24/7 to detect unusual activity.
However, no data transmission over the internet can be guaranteed to be 100% secure. We do our best to ensure maximum protection, but you are also responsible for keeping your account credentials confidential.
bt678 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
Active Account Information: All information is retained for as long as your account remains active. When an account is closed, information required to meet legal obligations is kept for a defined period.
Financial Transaction Records: Transaction records may be retained for an extended period due to financial reporting and legal requirements.
Technical Logs: Server logs and security-related logs are retained for a short period and are deleted regularly.
Communication Records: Records of customer support interactions are retained for a set period for service improvement and dispute resolution.
You have several important rights regarding your information held by bt678. We are committed to respecting these rights:
Right of Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.
Right to Rectification
If any of your information is incorrect, you may request a correction. We will verify and correct it as quickly as possible.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, limitations may apply where there are legal obligations or ongoing disputes.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
Right to Object
You have the right to object to the use of your information for certain purposes, particularly direct marketing.
To exercise any of these rights, contact our support team via 24/7 live chat or email. We generally respond within 30 days.
bt678 strictly prohibits registration and use of its services by anyone under the age of 21. We do not knowingly collect information from anyone under the age of 21.
If we become aware that we hold information belonging to someone under the age of 21, we will immediately close that account and delete the relevant information. If a parent or legal guardian believes their child's information is held by us, please contact us immediately.
bt678 may update this Privacy Policy from time to time. Changes may be made due to legal requirements, changes to our business, or new platform features.
For significant changes, we will notify you by email or via a notice on the platform. Continued use of bt678 after a change is made will be considered acceptance of the updated Policy.
The "Last Updated" date shown at the top of this page will always reflect the date of the most recent revision to the Policy. We retain previous versions and can provide them upon request.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the bt678 data protection team. We are committed to responding to all enquiries promptly and effectively.
Email Support: [email protected]
Live Chat: 24/7 live chat support is available directly on the bt678 platform
Service Language: Full support available in Bengali and English
We generally require up to 30 days to respond to requests relating to your data rights. For complex requests this period may be extended, but we will keep you informed.